SHIPPING POLICY

At Swimlest, we are committed to providing reliable and timely delivery to customers worldwide. Below, you will find details on our processing times, estimated delivery times by region, and important shipping policies.

📦 Processing & Handling Times

  • Orders are typically processed and dispatched within 1-3 business days from our warehouse.
  • All orders include tracking from dispatch to delivery for your convenience.
  • Orders are packaged in durable materials to ensure they arrive in perfect condition.

🚨 COVID-19 Notice: Some shipments may experience 1-2 week delays due to global supply chain disruptions. Additionally, our ability to offer free shipping to certain locations may be affected. Private courier options are available at checkout for faster delivery.

🌍 Shipping Regions & Estimated Delivery Times

📍 North America

  • USA: 7-12 Business Days
  • Canada: 7-14 Business Days
  • Mexico: 8-14 Business Days

📍 Europe

  • United Kingdom: 7-12 Business Days
  • Ireland: 10-15 Business Days
  • Germany: 4-10 Business Days
  • Switzerland, Sweden, Belgium & Denmark: 5-12 Business Days
  • France: 6-12 Business Days
  • Italy: 4-12 Business Days
  • Rest of Europe: 5-12 Business Days

📍 Australia & New Zealand

  • Australia: 4-12 Business Days
  • New Zealand: 4-12 Business Days

📍 Africa

  • South Africa: 6-12 Business Days
  • Rest of Africa: 10-20 Business Days (Local Post)

📍 Asia

  • Singapore: 3-10 Business Days
  • Malaysia: 6-12 Business Days
  • United Arab Emirates: 4-12 Business Days
  • Saudi Arabia: 4-12 Business Days
  • Rest of Asia: 10-15 Business Days (Local Post)

📍 South America

  • All of South America: 10-20 Business Days (Local Post)

🚫 Countries We Do Not Currently Ship To

Due to global restrictions, we are currently unable to ship to the following countries:

Curaçao, Guernsey, Dominican Republic, Guadeloupe, Aruba, Barbados, Bolivia, Martinique, Palestinian Territories, Peru, Sint Maarten, Jersey, Fiji, French Polynesia, Maldives, Myanmar (Burma), New Caledonia, Bahamas, Bermuda, Cayman Islands, Chile, Costa Rica, Ecuador, Guatemala, Jamaica, Trinidad & Tobago, Turks & Caicos Islands, Puerto Rico, Guam, Honduras, Mauritius, India, Bhutan, Papua New Guinea, Paraguay, Argentina, Timor-Leste, Egypt, Venezuela, Andorra, El Salvador, Sri Lanka, Kenya, Uruguay, Nigeria, Colombia, Uganda, Nicaragua, Afghanistan, Algeria, Armenia, Botswana, Cook Islands, Faroe Islands, Gambia, Georgia, Ghana, Gibraltar, Greenland, Iraq, Jordan, Kazakhstan, Malawi, Moldova, Montenegro, Mozambique, Namibia, Nepal, Seychelles, Tanzania, Tunisia, Zambia, Zimbabwe, Panama, Brunei, Macao SAR China, Somalia, Cameroon, Kosovo, Morocco, Pakistan, Bangladesh, Suriname, Guyana.

🚨 We apologize for the inconvenience and will update our customers if shipping to these locations becomes available.

📦 Shipping & Delivery Terms

✔ Order Tracking: Every order comes with a tracking number, allowing you to monitor your package’s journey.
✔ Lost or Delayed Shipments: If your order is delayed or missing, contact us and we will assist in tracking the package.
✔ Incorrect Addresses: Swimlest is not responsible for orders shipped to incorrect or invalid addresses provided by the customer.

📑 Customs & Import Duties

  • Customs and import charges are the responsibility of the customer.
  • These fees are determined by your country’s customs regulations and must be paid upon arrival.
  • We recommend checking your local customs policies before placing an order.

📩 Contact Us

For shipping-related inquiries, please reach out to us via:

📧 Email Support
📱 WhatsApp Support 
📸 Instagram DM

We’re here to assist you every step of the way! 🌊🚀